.01
Build the foundation of your loyalty program
Explore campaign options
Choose the right mix for your needs
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Welcome benefit
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Happy birthday
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Day of the week
Define the benefits of each campaign
Choose between different benefits
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Buy 1 get 1 free
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Set up discounts
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Surprise at store
Tip
When crafting your loyalty program, consider the implementation details for each of the benefits you want to offer. For example, if you're planning to offer a gift, define your stock levels, delivery methods, and how the process will work at checkout. Similarly, if you're offering discounts, clearly define the discount structure, eligibility criteria, and how customers can redeem them.
Remember: loyalty is built with every customer interaction, so make sure every touchpoint is positive and memorable.
Tip
Offer an extra stamp for customers who engage with your brand on social media or refer friends.
Create a recurring benefit
.02
Set up a program that keeps your customers coming back for more.
Define amount and thresholds for accessing exclusive recurrent benefits.
Create user registration form
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Now, consider what information from your customers is important to ask.
This data unlocks powerful capabilities, including analyzing campaign performance, reaching out to customers with new benefits, and much more.
Tip
Knowing details about your customer can be beneficial. For example, if you have their city information, you could:Send special announcements and promotions relevant to their location or offer localized services or products that cater to their specific needs.
Remember: a simpler process is always better.
Publish your Loyalty Program
.04
It's time to start! Your loyalty program is here!
Spread the word easily: share your loyalty portal with a QR code in-store or email your database.
Tip
Spark a conversation: Share your loyalty program on social media!
Ensures everyone in your store understands and takes ownership of the program, creating a customer-centric culture
Join the community
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